CRM & customer communications integrations
Keep customer context and relevant updates connected to the order journey.
Connect the operation behind the software.
Good customer communication starts with accurate operational events. Match contacts carefully, define which information each role needs and trigger messages from the recorded milestone. Transaction updates and marketing permissions remain separate.
Explore platform-specific connections.
HubSpot
Approved contact fields, enquiry references, agreed CRM records and activities.
Explore the connection
Salesforce
Authorised customer records, agreed objects, order context, service references.
Explore the connection
Twilio for WhatsApp
Approved recipient references, message templates, order milestones, delivery outcomes.
Explore the connectionWhat we establish before connecting.
We name the system that owns each record, agree the direction of data exchange and identify the information needed by each team. A clear product or order identifier is more reliable than trying to match records by their display names.
We then confirm authorised access, the available interface and update timing. Testing covers a normal record, a changed record and a failed or repeated update. Your connection plan records both the supported workflow and its limits.
- Your existing systems
Stores, tills, inventory and business tools
- An agreed connection
Authorise, map, validate and monitor
The Vehoo operationShared stock, orders and business visibility
- A connected customer journey
Checkout, preparation, delivery and updates
See what Vehoo could look like for your store.
Tell us about your business. We’ll start with the way you work.