Managed digital commerce
A merchant-branded online channel, connected to the practical work of running your retail business.
Your online store needs an operation behind it.
A product page and a checkout do not decide who checks stock, picks an order or deals with a delivery exception. Vehoo scopes the customer-facing store and the work behind it together.
Your brand stays central. Product organisation, payment options and fulfilment choices are designed around how customers buy from your business. The catalogue can start small and expand as the operation becomes reliable.
A clear operational workflow.
Agree the rules, give each step an owner, and make exceptions visible.
Shape the catalogue
Agree categories, variants, product information and prices before importing a controlled range.
02Connect the checkout
Show appropriate collection or delivery options and connect the agreed payment gateway.
03Operate the order
Pass the order into preparation, customer updates and the agreed fulfilment route.
What we establish together.
- Domain ownership and access; a primary domain, shop subdomain or hosted address.
- Who maintains descriptions, photographs, stock and prices after launch.
- Delivery rules, payment arrangements, returns policy and staff responsibilities.
- Which managed services are included, with a clear change process for extra work.
A garden retailer could start with tools and accessories suitable for parcel delivery, add store collection for selected plants, and assess heavy landscaping products separately. The storefront should show only fulfilment options that the operation can support.
This example explains the workflow; it is not a customer case study or a performance claim.
Your questions, answered.
Can I use my own domain?
Yes. A merchant-owned domain or shop subdomain can be included in the agreed setup. Domain access and DNS changes are reviewed before launch.
Who uploads the products?
Initial import and ongoing catalogue work are scoped separately. Vehoo can provide a managed catalogue service, or agree a workflow for your staff to maintain it.
Can I keep my existing website?
We assess its platform, access and integration options. An existing site may be retained or improved where practical; a replacement is proposed only when the scope requires it.
Are online marketing services included?
Marketing, content and campaign management are optional services. A storefront launch by itself is not a promise of customer traffic or sales.
Who is the seller to the customer?
The contracting seller, payment responsibilities and customer terms must be agreed in the merchant contract before transactions begin.
Retail inventory management
Build online availability around reliable stock information from your stores and warehouses.
02Order management
Give each online order a clear status, a responsible person and a defined next step.
03Nationwide retail delivery
Reach customers further afield with eligible parcel services and a connected dispatch workflow.
A complete shop on your own website.
A shopper should recognise your business from the first visit. Your website brings together your brand, product information, prices and contact details, then gives customers a direct route through the basket, checkout and order confirmation. This is your own e-commerce presence, built around your shop rather than an anonymous product listing.
Vehoo provides the storefront setup at zero upfront cost and connects it to stock, payments and delivery. At launch we check a complete purchase, including an unavailable product, an unsuccessful payment and a change to an order. That makes the website part of a working retail operation from day one.
Your systems can be part of the plan.
Explore platform-specific connection routes, supported data and the checks we make before launch. If your system is not listed, we can assess its API, connector or export options.
See what Vehoo could look like for your store.
Tell us about your business. We’ll start with the way you work.