Protect the service
Do not disrupt the website, probe for unauthorised access, distribute malware or overload its enquiry endpoints. Use the public contact route for genuine business enquiries.
Provide appropriate information
Submit accurate contact details and only information you are entitled to share. Do not impersonate another person or use the form for unsolicited bulk messages.
Platform use
Merchant platform access, permitted goods and operational responsibilities are governed by the relevant agreement. This public website does not authorise the sale or delivery of restricted products.
Report an issue
Contact Vehoo if you identify abuse or a suspected security problem. Explain the issue without sending exploit payloads, secrets or unnecessary personal data.
Use the enquiry route for relevant requests.
The contact form is intended for retail service enquiries and related feedback. Submit your own contact details or information you are authorised to provide, and verify the email address so the team can respond.
Access to a merchant’s operational systems is separate from this public website. A public contact request does not grant access to retailer stock records, customer data or business management accounts.