Policies & website information

Find the information relevant to your visit.

The privacy and cookie notices explain the public website and enquiry workflow. Accessibility information describes how the pages are built, while complaints and acceptable-use pages explain how to raise an issue and use the service responsibly.

For an operating retail partnership, the merchant agreement records the specific commercial and service arrangements. The website’s zero-upfront-cost model is explained on the pricing page, with the operational journey on How It Works.