Connect your own delivery fleet
Bring your existing vans and drivers into the same order and customer communication workflow.
Keep the vehicle that already suits the job.
A retailer may already have a van, a driver who knows the area or equipment suited to awkward products. Vehoo can connect that existing capability to the online order workflow rather than force every order through a parcel route.
The scope covers operational visibility: preparation status, assignment, delivery information and the handover result. Employment, vehicle suitability, insurance and handling responsibilities remain defined by the relevant agreement.
A clear operational workflow.
Agree the rules, give each step an owner, and make exceptions visible.
What we establish together.
- Vehicle capacity, handling equipment and driver access to the workflow.
- Who schedules routes and approves changes during the day.
- Customer instructions, proof of delivery and failure procedures.
- Responsibilities for staff, vehicles, safety and insurance.
A builders’ merchant with a suitable vehicle can receive the online order in its preparation queue and schedule the delivery through the same process. Staff and customer updates should follow the actual job state.
This example explains the workflow; it is not a customer case study or a performance claim.
Your questions, answered.
Can we keep our existing drivers?
Yes, the merchant-fleet approach is designed to accommodate the retailer’s existing delivery capability where suitable.
Does Vehoo supply a driver app automatically?
Driver interface requirements and available features are confirmed in the proposal.
Can we combine our vans and parcel delivery?
The delivery rules can be designed around different order profiles, using the appropriate available method.
Who decides the route?
Routing ownership is agreed with the merchant. Tools and operational management should not be assumed to be the same service.
Can drivers record failed deliveries?
Exception recording can be part of the workflow, with an agreed reason and next action.
Local retail delivery
Give nearby customers delivery options matched to their postcode, product and chosen service.
02Delivery tracking & notifications
Give customers clearer order progress from preparation to delivery.
03High-value & bulky retail orders
Plan delivery around furniture, building materials and other products that need more than a parcel label.
Keep useful delivery assets working for your business.
If your shop already has a van and a dependable delivery routine, the online channel should be able to work with it. We connect agreed fleet activity to order preparation, route information and customer updates so staff can see when goods are ready and who is taking them.
Vehoo brings the delivery workflow into the wider logistics service. Capacity, handover evidence and the handling of failed attempts are established in advance. Your vehicle and stock remain yours; the benefit is a clearer connection between what the website offers and what the delivery team can complete.
Your systems can be part of the plan.
Explore platform-specific connection routes, supported data and the checks we make before launch. If your system is not listed, we can assess its API, connector or export options.
See what Vehoo could look like for your store.
Tell us about your business. We’ll start with the way you work.