Signed at dispatch. Confirmed at delivery.
Digital handover signatures, timestamps and order-linked evidence give your team a clearer record of the journey.
Follow orders from payment and stock reservation to dispatch and delivery, with relevant updates for shops and customers.
One connected order timeline brings stock, preparation, handover and customer communication together. Vehoo’s live visibility model uses recorded events from the connected systems, giving each authorised participant the information relevant to their part of the journey.
Connect checkout payment status to the order, reserve the relevant quantity and update availability through the supported inventory connection. Distinguish available, reserved, dispatched and returned stock so the same movement is not counted twice.
Record preparation, packing, dispatch and delivery milestones, including signature evidence where supported. Each event carries a clear status and timestamp, with exceptions visible rather than hidden behind a generic progress label.
The shop sees stock and fulfilment tasks; the customer sees their own order and delivery progress. Relevant alerts can be triggered from the same event. Update speed depends on the connected stock, driver, carrier and messaging services; tracking is not a promise of continuous GPS coverage.
We review your actual products, systems and staff responsibilities, then test the normal workflow and the exceptions that matter to your shop. The retailer keeps its stock and brand; Vehoo provides the online setup and included business software without upfront charges.
The merchant arrangement explains the sales-linked fee, payment and delivery responsibilities. Integration timing and operational capacity are checked before the website offers a customer a service.
Explore the practical workflow and responsibilities.
02Explore the practical workflow and responsibilities.
03Explore the practical workflow and responsibilities.
04Explore the practical workflow and responsibilities.
Turn order activity into clear progress: digital signatures at handover, automated WhatsApp and email notifications, and inventory updates connected to the same journey.
Digital handover signatures, timestamps and order-linked evidence give your team a clearer record of the journey.
Trigger WhatsApp and email updates for the shop and customer from the same recorded milestone.
Connect reservations, preparation, dispatch and returns with the stock records behind your online availability.
Follow configured milestones and exceptions through an order timeline, with the right view for each authorised participant.
Order recorded; payment status checked.
Availability updated through the stock connection.
Preparation milestones recorded by the team.
Authorised handover recorded with its timestamp.
Supported delivery events update the timeline.
Recipient confirmation and evidence linked to the order.
Features are configured around the merchant’s connected systems and delivery service. Signature capture depends on the supported handover workflow. Notification arrival and live-update timing depend on providers and connectivity; WhatsApp requires the appropriate messaging setup and customer permissions.
Explore platform-specific connection routes, supported data and the checks we make before launch. If your system is not listed, we can assess its API, connector or export options.
Tell us about your business. We’ll start with the way you work.