No upfront setup bill is a useful starting point. To understand an online channel properly, also review what is included and what happens financially when a customer places an order.
Start with what is included
Vehoo sets up your own website, e-commerce checkout and included business systems without upfront charges. POS, inventory and warehouse software are offered at zero cost. Our earnings come from an agreed fee linked to sales, whose calculation and refund treatment are confirmed before launch.
Check operational inclusions
Find out who uploads products, maintains prices, answers customers and resolves order exceptions. Managed services require labour and clear boundaries. A software licence alone should not be confused with an agreement to operate the channel.
Model payment and delivery costs
Payment processing and delivery arrangements sit alongside the sales-linked commercial model. Use actual product and order profiles when assessing them. Heavy or low-margin goods can behave differently from small, higher-margin parcels, and the proposal should explain how the relevant costs are handled.
Review integration and support terms
Ask which connections are standard, which are custom and who maintains them when another provider changes its system. Confirm support coverage, change requests, data export and termination arrangements before comparing the total price.
Use a representative order example
Map a plausible basket from sale to completion and allocate the relevant costs. This is a planning exercise, not a forecast. Revisit it with actual trading data once the online channel is operating.
Take this into your next review.
Choose one real product and one realistic order. Walk through the steps with the people who do the work, record the gaps and agree who will resolve them.
Explore Pricing or discuss your store with Vehoo.